In the world of assisted living, the true measure of success goes far beyond the quality of facilities and amenities. At Pine Haven Christian Communities, we believe that the real secret to our success lies in our exceptional team of staff members. They bring more than just expertise and professionalism to their roles—they infuse every interaction with empathy, compassion, and a genuine commitment to enhancing the lives of our residents.
The Role of Staff in Success
Personalized care is more than just a service here at Pine Haven—it's a promise. Our staff takes the time to understand each resident's unique needs, preferences, and health requirements. This personalized approach ensures that every resident receives care that is tailored to their individual situation, fostering a sense of comfort and security. Whether it’s managing medications, assisting with daily activities, or simply offering a friendly chat, our staff’s attention to detail makes a significant difference in the lives of our residents.
Our team truly cares about each resident's well-being. Gina, one of our Resident Assistants, sums it up perfectly: “My experience working as a Caregiver at Pine Haven has been excellent. I love being a caregiver because at the end of the day, I know I have made a difference in someone’s life. I also love working with my fellow Caregivers as we have good communication and help each other as a team.”
Beyond physical assistance, our staff provides invaluable emotional support. The relationships they build with residents go a long way in creating a warm and welcoming atmosphere. By offering companionship and understanding, staff members help combat feelings of loneliness and isolation, enhancing overall well-being. Their genuine empathy and kindness are integral to creating a home where residents feel valued and loved.
Expertise and Training
We are proud to have received several awards that recognize our commitment to high-quality care. Pine Haven Christian Communities was named Senior Care’s Best Place to Work for 2024 by WeCare Connect and received Safety of the Year Award from the Sheboygan County Chamber in February 2024. Additionally, we have received the designation of Dementia Specific through LeadingAge Wisconsin, reflecting our commitment to a holistic philosophy that embraces and fosters individualized dementia-centered care and support.
Our commitment to excellence extends beyond awards and recognitions. We continually invest in the professional development of our staff to ensure top-notch care. For example, Cassie Rinehart, Trinity Home Assisted Living Manager, recently became a certified CBRF Manager through LeadingAge. Additionally, several of our employees are working through the state's program to become Certified Direct Care Professionals. Julia Ramirez has completed the Certified Direct Care Professional (CDCP) certification, an added credential for our Resident Assistants.
Our staff works closely together, sharing knowledge and supporting each other to ensure seamless care and a well-coordinated experience for our residents. We provide ongoing training and professional development opportunities to keep our team well-equipped with the latest knowledge and skills. Jeanette Lawry, our Education/Occupational Health Nurse, ensures that every employee at Pine Haven receives and completes mandated training and courses. Stacey Alsteen, Laura Wilmot, and Andrea Fleischfresser hold ServSafe Manager certification, with Andrea also serving as an instructor/proctor for the program, offering coursework and testing to our dining team onsite. As a result, the following dining staff have also recently received their ServSafe Manager certification: Becca Halbach, Jessica Quasius, Wendy Mauk, Zach Winkel, and Anna Parrish.
Conclusion
At Pine Haven Christian Communities, our success is truly a team effort. It’s our amazing staff who bring warmth, expertise, and a personal touch to every aspect of life here. They don’t just provide care; they create a space where each resident feels like they belong and are genuinely cared for.
Every department at Pine Haven plays a vital role in creating our vibrant community. Our diligent Housekeeping and Environmental Services teams ensure a clean and safe environment, while our Maintenance staff keep our facilities in excellent condition. Our Life Enrichment team organizes engaging activities, and our compassionate Medical Staff provides top-notch care. The Dining Services team crafts delicious meals, our IT Specialist keeps us connected and secure, and our Human Resources department fosters a supportive work environment. Our Accounting/Billing team ensures everything runs smoothly, and our friendly Receptionists greet everyone with a smile. Each team member contributes to making Pine Haven a warm and welcoming place to live.
We’re incredibly proud of what our team achieves every day, and we’d love for you to see it for yourself. Come visit us and find out why Pine Haven feels like home for so many, thanks to the extraordinary efforts of our devoted staff.
Interested in joining our dedicated team and making a difference? Check out our open positions HERE!
