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News Release-May 16, 2005 FOR IMMEDIATE RELEASE May 16, 2005 Contact: Jeff
Jenkins Pine Haven Christian Home Earns Highest Rating In Quality Assurance Surveys Sheboygan Falls, WI -- Pine Haven Christian Home earned deficiency-free reviews in two separate surveys recently completed. The State of Wisconsin Bureau of Quality Assurance (BQA), as part of the Department of Health and Human Services, conducts unannounced surveys to assure Wisconsin senior care facilities meet state and federal regulations. Nursing homes are surveyed annually and residential assisted living facilities are surveyed every other year. Pine Haven’s skilled nursing home, with 71 beds, was surveyed in January. Pine Haven’s Residential Center, with 140 licensed beds, completed the survey process in late April. The BQA sends a number of surveyors who can spend up to four days examining every aspect of the facility’s operation. Some of the areas covered are resident rights, admissions, nursing and rehab services, quality of care and life, and the physical environment. The surveyors determine compliance through observing staff care for residents, interviewing residents and family members, and investigating medical records. There are more than 1,500 regulations and standards that senior care facilities must meet for the surveys. In Wisconsin, four deficiencies per facility is average; nationally the average is seven. If a facility’s deficiencies are serious enough, there may be a fine(s) or closure. The deficiency-free rating for the staff and facility at Pine Haven is outstanding. “The citation free surveys are further assurance that Pine Haven places a great deal of emphasis on quality care. The successful surveys are the result of thorough preparation by the entire staff and the leadership of Cathy Kelling, Director of Nursing and Barb TeStroete, Assistant Director of Nursing. Everyone is committed to the mission of Pine Haven to provide all we serve a Christ-centered safe haven, offering quality, compassionate care,” says Jeff Jenkins, Administrator. Pine Haven Christian Home was opened in 1950 and expanded in 1992 to the current size of 71 residents in the nursing home wing and 140 beds in the residential center wing. While supported by eighteen local churches, residents of all faiths and backgrounds are welcome. Pine Haven’s mission is to provide quality, compassionate care in a Christian environment.
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