Assisted Living Manager

As the result of a promotion, Pine Haven Christian Communities has a great opportunity for an individual who is passionate about leading a team to provide high quality, Christ-centered care in an assisted living environment.  This full-time position is available at our Giddings Avenue Campus in Sheboygan Falls, serving 137 residents.

Responsibilities include:

  • Provide direct oversight of one of Pine Haven Christian Communities’ assisted living environments.
  • Lead and manage staff within assisted living program:
    • Work closely with Human Resources on recruiting efforts to attract quality employees.
    • Consult with Human Resources to engage and retain employees.
    • Responsible for coaching for performance improvement, addressing concerns through corrective action when necessary.
    • Provide feedback and annual performance reviews to employees.
    • Work with Scheduling Department to ensure appropriate staffing levels.
  • Introduce potential residents and families to Pine Haven Christian Communities, our households, services we provide through tours, providing information and answering questions.
  •  Guide residents and families through the decision to select PHCC and the moving process.
  • Investigate, document and follow-up on resident right concerns, including lost items.
  • Responsible for overall care needs of residents:
    • Assist and support residents and families with the social and emotional aspects of transitioning to assisted living.
    • Complete non-clinical aspects of Individual Service Plan (ISP) and ensure completion of clinical aspect of ISP.
    •  Facilitate resident and family meetings, including ISP meetings.
    • Complete or delegate, as appropriate, and review care of residents:
    • Consult with clinical care coordinator regarding assessment and appropriate placement based on clinical, cognitive and psycho-social needs of residents.
    • Complete admission paperwork.
    • Ensure creation and maintenance of ISP, including changes.
    • Communicate with families regarding concerns of residents.
  • Participate in quality improvement initiatives.
  • Strengthen existing and develop new services/programs within assisted living community.
  • Develop and manage department budget with support of and consultation with chief financial officer.

Qualifications include:

  • Bachelor’s degree in social work, human services, health care administration or nursing; or comparable relevant experience.
  • Prior experience in a supervision or management role preferred.
  • Prior experience in aging services required; preferably in an assisted living environment.
  • Strong communication skills and teamwork are critical.
  • Understanding of, appreciation and support for Pine Haven’s Mission, Vision and Values.